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Policy

Safeguarding Policy 2025

ARI's written commitment to keeping the children, young people, and survivors we work with safe, including the people who report concerns to us.

Published January 2025Afya Rights InitiativeKisumu, KenyaARI-POL-2025-01v2.026 min readCC BY-NC 4.0
Foreword

A safeguarding policy is not a document that sits on a shelf waiting for a problem. It is the rule we live by every day, because the people we work with, adolescents, young women, survivors of sexual and gender-based violence, children, have already had their rights crossed once. They should not have their rights crossed by the people who are supposed to walk with them.

This is version 2 of ARI's safeguarding policy. Version 1 was adopted on registration in 2024. Version 2 reflects what the first year of operating under a written policy taught us: that the reporting pathway needed to be simpler; that partners, not just ARI staff, needed to be inside the policy; that online safeguarding deserved its own section; and that our behavioural code needed to be more concrete than it was.

This policy is published. It is reviewed annually by our governance committee. It is binding on every paid staff member, volunteer, intern, contractor and partner working in our name. We invite scrutiny from anyone who interacts with us, including, especially, the people we serve.

- The Afya Rights Initiative team

Section 1

Purpose

ARI works with adolescents, young people, teenage mothers, survivors of gender-based violence, and the broader communities around them. Many of the people we serve are children under Kenyan law[1], and most are in vulnerable circumstances. This policy sets out our commitment to keeping every person we engage with safe from harm caused, witnessed, or enabled by our work, and to creating a working environment in which our staff, volunteers and partners can raise concerns without fear.

Section 2

Scope

This policy applies to:

  • All ARI paid staff.
  • All ARI volunteers, peer educators, and rapid-response responders.
  • All ARI interns, secondees, and short-term contractors.
  • Members of the ARI governance committee, including independent members.
  • Partner organisations and individuals operating in ARI's name or under a joint MoU.
  • Visitors to ARI activities and ARI premises.

The policy is binding 24 hours a day in every setting, the office, the field, online, social events linked to ARI, and any setting in which a reasonable person would associate the individual with ARI.

Section 3

Principles

  1. The best interests of the child are the primary consideration in any decision affecting a child[1].
  2. Survivor-centred care. The rights, needs and wishes of a survivor are the primary consideration in any response to a disclosure or concern[2].
  3. Do no harm. Where ARI cannot improve a situation, it must not worsen it.
  4. Confidentiality and informed consent govern all data, all referrals, and all storytelling, including in our published reports.
  5. Zero tolerance of sexual exploitation, abuse, or harassment by anyone in ARI's name[3].
  6. Equity and non-discrimination. No participant, staff member or volunteer is treated less favourably on the basis of sex, gender identity, sexual orientation, age, disability, ethnicity, religion or migration status.
  7. Transparency. This policy is published. The number and type of safeguarding concerns recorded each year are published in the annual report[4].
Section 4

Definitions

Child
Any person under the age of 18, in line with the Children Act 2022.
Safeguarding
The set of measures an organisation takes to prevent harm to participants, staff and communities arising from its operations.
Sexual exploitation
Any actual or attempted abuse of a position of vulnerability, differential power, or trust for sexual purposes.
Sexual abuse
The actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
Sexual harassment
Any unwelcome verbal, non-verbal or physical conduct of a sexual nature.
Bullying
Persistent, unwanted aggressive behaviour involving a real or perceived power imbalance.
Disclosure
Any communication, verbal, written, behavioural, that suggests a person has experienced or is at risk of harm.
Survivor
A person who has experienced gender-based violence, including sexual violence. ARI uses 'survivor' rather than 'victim' as the default term, while respecting any individual's preference.
Mandatory reporter
Any person required by law to report suspected child abuse, in Kenya, this includes health workers, teachers, and social workers.
Section 5

Expected behaviour (the ARI Code)

Every person within scope of this policy is expected to:

  • Treat every person we work with with dignity and respect.
  • Maintain professional boundaries at all times, including outside working hours.
  • Use plain, age-appropriate language. Check that you have been understood.
  • Obtain and document informed consent for any data collection, photograph, story, or external communication.
  • Refer concerns up promptly. If you are unsure whether something counts, report it. The safeguarding lead will decide what counts.
  • Stay within your competence. If a situation requires clinical, legal, or psychological skills you do not have, refer.
  • Disclose conflicts of interest, including dual relationships with participants (e.g. a participant who is also a relative or neighbour).
  • Respect the confidentiality of every disclosure, every case, and every record. Do not discuss cases in public spaces, including online.
Section 6

Prohibited behaviour

  • Any sexual activity with a child (any person under 18)[5].
  • Any sexual activity with a participant in an ARI programme, regardless of age, while the relationship of programme contact exists.
  • Exchange of money, employment, goods, services, or programme benefits for sex[3].
  • Sexual harassment in any form, in any setting.
  • Physical punishment, humiliation, or any form of degrading treatment.
  • Photographing, filming, or recording a participant, including a child, without documented informed consent.
  • Sharing identifying information about a participant outside the secure case-handling system.
  • Lone unsupervised contact with a child in a private space, except where clinical or protective necessity requires it and is documented.
  • Working under the influence of alcohol or non-prescribed drugs.
  • Retaliation against any person who raises a safeguarding concern.
Section 7

Safer recruitment

ARI's recruitment process incorporates safeguarding at every stage. This applies to paid staff, volunteers, peer educators, and members of the governance committee.

Table 1. ARI safer recruitment requirements, by role type
StagePaid staffVolunteers / peer educatorsGovernance committee
Job description includes safeguarding responsibilitiesRequiredRequiredRequired
Two named referees (one current/most recent)RequiredRequiredRequired
Reference questions include safeguarding-specific itemsRequiredRequiredRequired
Police clearance certificate (Certificate of Good Conduct)RequiredRequired for roles with regular child contactRequired
Identity verificationRequiredRequiredRequired
Safeguarding question in interviewRequiredRequiredRequired
Probation period with explicit safeguarding review3 monthsFirst 3 months for child-contact rolesStanding review at first committee meeting
Signed acknowledgement of this policyRequiredRequiredRequired
Source: ARI HR procedures, 2025.
Section 8

Reporting pathway

Anyone, staff, volunteer, partner, participant, member of the public, can raise a safeguarding concern. The pathway below is designed to be simple, accessible, and to put control in the hands of the person reporting.

Table 2. How to report a safeguarding concern
ChannelHowWhen to use
Direct to safeguarding leadsafeguarding@afyarightsinitiative.or.keDefault channel for any concern
WhatsApp / SMSNumber listed in Annex CWhen email is not accessible or speed matters
In personWalk-in to ARI office, KisumuWhen digital channels are not safe or possible
Through a third party you trustAny partner organisation, head teacher, facility in-chargeWhen you prefer not to contact ARI directly
Independent committee channelListed in Annex C; goes directly to the independent chairWhen the concern relates to ARI leadership
AnonymousOnline form at the policy URLWhen you wish not to be identified
Source: ARI safeguarding policy, version 2 (2025).
Section 9

Investigation procedure

Initial assessment

On receipt of a concern, the safeguarding lead conducts an initial assessment within 72 hours. Where the concern relates to a child, the assessment treats the child's safety as the immediate priority. Where the concern alleges a criminal offence, the safeguarding lead refers to the appropriate authority in line with the Sexual Offences Act[5] and the Children Act[1].

Suspension during investigation

Where a concern relates to a staff member or volunteer, ARI may suspend the individual on full pay (or on stand-down for volunteers) pending investigation. Suspension is a neutral act and does not imply guilt.

Investigation

Investigations are carried out by the safeguarding lead or, where the concern relates to the safeguarding lead or leadership, by an independent investigator appointed by the governance committee. Investigations follow the principles of natural justice, document each step, and conclude with a written report.

Outcomes and appeals

Outcomes range from no case to answer, through training and supervision, to written warning, to dismissal and referral to authorities. The individual concerned has a right of appeal to the governance committee. Outcomes are recorded in the safeguarding log and aggregated in the annual report.

Section 10

Survivor-centred response

Where a concern relates to a participant who has experienced harm, ARI's first responsibility is to the survivor, in line with WHO clinical guidelines[2], the WHO guidance for child survivors[6], the UNFPA/WHO Essential Services Package[7], and Kenya's National Guidelines on Management of Sexual Violence[8].

  • The survivor's stated wishes guide every step, except where mandatory reporting law overrides.
  • Clinical care (including PEP within 72 hours where relevant) is the first priority.
  • Psychosocial first aid is offered at the first contact by a trained provider.
  • Onward referrals (shelter, paralegal, ODPP) are offered, never imposed.
  • No identifying information is shared without informed consent, except where law or safety overrides.
Case study

Atieno, 14

South West Nyakach ward
February 2025
Situation
A child survivor of sexual assault was brought by an aunt to a sub-county facility that was not equipped for paediatric PEP.
ARI response
ARI's rapid-response volunteer accompanied the child and aunt to a partner facility for clinical care, in line with this policy and WHO guidance for child survivors. A partner organisation provided extended counselling support. The mandatory report under the Children Act was made by the attending clinician.
Outcome
Atieno completed PEP and a 12-session counselling pathway. School re-entry was supported. The case is being handled by the relevant authority. ARI's role concluded with documented safe handover.

Composite case study, anonymised. Names, ages and identifying details have been changed to protect the individuals concerned.

Section 11

Data and confidentiality

ARI complies with the Data Protection Act, 2019[9]. We collect the minimum personal data needed to deliver our services. We hold case-specific data in a secure, role-restricted system. We do not share identifying data outside ARI without informed consent, except where law or immediate safety requires.

  • Case files are accessible only to the safeguarding lead, the assigned case officer, and (where required) the independent investigator.
  • Composite case studies in published documents are anonymised. Identifying details (name, age, ward, date) are changed.
  • Photographs require documented informed consent; consent for a child is given by parent/guardian and assented to by the child.
  • Data is retained for the period required by law and our donor agreements, then securely deleted.
  • Data subjects have the right of access, correction and (where applicable) erasure, in line with the 2019 Act.
Section 12

Training

Table 3. ARI safeguarding training requirements
AudienceModuleFrequency
All paid staffSafeguarding induction (4 hours)On joining; refresh annually
All volunteersSafeguarding induction (3 hours)On joining; refresh annually
Rapid-response respondersSurvivor-centred response (8 hours)On joining; refresh every 12 months
Peer educatorsBoundaries and disclosures (4 hours)On joining; refresh every 12 months
Line managersReceiving and handling disclosures (6 hours)On joining; refresh every 24 months
Safeguarding leadExternal certified courseEvery 24 months
Governance committeeSafeguarding for trustees (3 hours)On joining; refresh every 24 months
Source: ARI safeguarding policy, version 2 (2025).
Section 13

Working with partners

ARI partners, schools, health facilities, civil society organisations, contractors, are within scope of this policy when operating in ARI's name or under a joint MoU. Every partnership MoU includes a safeguarding clause that:

  • References this policy as the binding standard for joint activity.
  • Names a safeguarding focal point on each side.
  • Requires reporting of any concern to both organisations.
  • Provides for joint review of any concern arising from joint activity.
  • Reserves ARI's right to suspend or end the partnership where concerns are not handled in line with this policy.
Section 14

Online and digital safeguarding

A material share of ARI's work is online, peer education groups, follow-up messaging, public communications, donor reporting. The same standards apply.

  • Staff and volunteers do not connect with participants on personal social media accounts. Designated programme accounts are used.
  • Direct messages with a participant who is a child must be in a group with at least one other adult ARI representative or with the participant's guardian where appropriate.
  • Identifying details about cases are not discussed in any group chat that is not the secure case-handling system.
  • Public communications use only consented imagery and stories. Composite case studies are flagged as such.
  • Any concern arising online is reported through the same pathway as offline concerns (Section 8).
Section 15

Whistleblower protection

A person who raises a safeguarding concern in good faith, or who participates in an investigation in good faith, will not be subjected to any form of retaliation. This protection extends to staff, volunteers, partners, participants, and members of the public. Retaliation against a person reporting in good faith is itself a breach of this policy and will be investigated and acted on accordingly.

The bravery of speaking up is not a thing we are entitled to take for granted. Our job is to make speaking up the easiest option, not the hardest.

ARI safeguarding lead
Section 16

Review and accountability

This policy is reviewed annually by the ARI governance committee. The review considers: the year's safeguarding log, the outcomes of any investigations, any changes in the legal environment, any partner feedback, and any changes in ARI's programme footprint. Material changes are published as a new version. Aggregate safeguarding statistics are published in the ARI annual report each year[4].

Table 4. Policy version history
VersionDateApproved byMaterial changes
v1.0March 2024ARI governance committeeInitial policy
v2.0January 2025ARI governance committeeNew: online safeguarding (§14); whistleblower protection (§15); partner provisions (§13). Tightened: behavioural code (§5–§6), reporting pathway (§8).
Source: ARI.
Annex A

Reporting form (summary)

The full form is available at the safeguarding email address. The form is one page and asks for:

  • Your name and contact (optional, the form can be submitted anonymously).
  • The nature of the concern, in your own words.
  • Who is involved, where, and when.
  • Whether anyone is in immediate danger.
  • Whether you have already raised this with anyone else.
  • Whether you would like to be contacted, and if so, how.
Annex B

Code of conduct acknowledgement

Every paid staff member, volunteer, intern, contractor and governance committee member signs an acknowledgement on joining ARI confirming that they have read this policy, understood the behavioural code (§5) and the prohibited behaviour (§6), and accept the reporting pathway (§8) and investigation procedure (§9). The signed acknowledgement is retained on file.

Annex C

Contact list

Table 5. Safeguarding contacts
ChannelContactWhen to use
Safeguarding leadsafeguarding@afyarightsinitiative.or.keDefault channel for any concern
WhatsApp / SMS lineListed at the email address aboveWhen email is not accessible or speed matters
Independent committee chairListed at the email address aboveWhen concern relates to ARI leadership
Anonymous online formLinked at the policy URLWhen you wish not to be identified
Childline Kenya (national)116 (toll-free)Child protection emergencies
GBV national hotline1195 (toll-free)Survivor support and referral
Police (national)999 / 112Immediate criminal danger
Source: ARI.
Annex D

Reporting flowchart (summary)

Table 6. Reporting flow at a glance
StepWhoTimingAction
1. Concern raisedAnyone-Submit via any channel in §8 / Annex C
2. AcknowledgementSafeguarding leadWithin 24 hoursConfirm receipt
3. Initial assessmentSafeguarding leadWithin 72 hoursSeverity, immediate safety, mandatory reporting
4. DecisionSafeguarding lead (or independent investigator if escalated)Within 7 daysInvestigate / refer / no case to answer
5. InvestigationDesignated investigatorWithin 30 days (target)Document, interview, recommend
6. Outcome and communicationSafeguarding lead + governance committeeOn conclusionAction, communication to parties, log entry
7. Appeal (if any)Governance committeeWithin 14 days of outcomeIndependent review
8. Aggregate publicationSafeguarding leadAnnuallyAnnual report
Source: ARI safeguarding policy, version 2 (2025).
Annex E

Activity risk register template

Every new ARI activity (new programme, new partner, new location, large convening) is preceded by a safeguarding risk register, completed by the activity lead and signed off by the safeguarding lead. The template covers:

  • Who will participate (with attention to vulnerability factors).
  • What activities will take place (with attention to lone-contact risk).
  • Where (physical and digital).
  • Identified risks, ranked by likelihood and severity.
  • Mitigations for each identified risk.
  • Named focal point for the activity and reporting pathway.
  • Review point and date.
Reference

Glossary

ARI
Afya Rights Initiative.
Children Act 2022
Kenya's primary statute on the rights and protection of children.
Code
ARI's behavioural code, set out in §5 and §6 of this policy.
DPA
Data Protection Act, 2019 (Kenya).
GBV
Gender-Based Violence.
IASC PSEA
Inter-Agency Standing Committee Six Core Principles Relating to Sexual Exploitation and Abuse.
Mandatory reporter
A person required by Kenyan law to report suspected child abuse.
MoU
Memorandum of Understanding.
ODPP
Office of the Director of Public Prosecutions.
PEP
Post-Exposure Prophylaxis.
Safeguarding lead
ARI's designated senior person responsible for safeguarding implementation.
Survivor
A person who has experienced gender-based violence.
Acknowledgements

ARI thanks the staff, volunteers, partners and participants who shaped version 2 of this policy through a year of practice and feedback under version 1. We thank the independent members of our governance committee for their scrutiny. We thank the partner organisations who shared their own safeguarding frameworks during the revision. The responsibility for any gaps in this policy is ours alone, and we welcome being told where they are.

References

Bibliography

  1. [1]Republic of Kenya (2022). The Children Act, 2022. Nairobi.
  2. [2]World Health Organization (2013). Responding to intimate partner violence and sexual violence against women: WHO clinical and policy guidelines. Geneva: WHO.
  3. [3]Inter-Agency Standing Committee (2020). IASC Six Core Principles Relating to Sexual Exploitation and Abuse. Geneva.
  4. [4]Afya Rights Initiative (2025). Annual Report 2025 (ARI-AR-2025). Kisumu.
  5. [5]Republic of Kenya (2006, amended). Sexual Offences Act, 2006. Nairobi.
  6. [6]World Health Organization (2017). Responding to children and adolescents who have been sexually abused: WHO clinical guidelines. Geneva: WHO.
  7. [7]UNFPA & WHO (2019). Essential Services Package for Women and Girls Subject to Violence. New York: UNFPA.
  8. [8]Ministry of Health, Kenya (2014, revised 2023). National Guidelines on Management of Sexual Violence in Kenya, 4th edition. Nairobi: MoH.
  9. [9]Republic of Kenya (2019). Data Protection Act, 2019, and Data Protection (General) Regulations, 2021. Nairobi.
  10. [10]Republic of Kenya (2007, amended). Employment Act, 2007. Nairobi.
  11. [11]National Council for Children's Services, Kenya (2015). National Plan of Action for Children in Kenya 2015–2022. Nairobi.
  12. [12]UNICEF (2020). Child Safeguarding Policy and Standards. New York: UNICEF.
  13. [13]Bond UK (2023). Safeguarding standards for international development organisations. London: Bond.
  14. [14]International Federation of Red Cross and Red Crescent Societies (2018). Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief. Geneva: IFRC.
  15. [15]UN Global Compact (2010). Ten Principles of the United Nations Global Compact. New York: UN.
  16. [16]Afya Rights Initiative (2024). Annual Report 2024 (ARI-AR-2024). Kisumu.
About Afya Rights Initiative

Afya Rights Initiative (ARI) is a youth-led community organisation based in Kisumu, Kenya, working at the intersection of sexual and reproductive health rights, gender-based violence response, and adolescent education. We accompany girls, young women and key populations across Kisumu County and push for county-level policy and budget changes that make their rights real.

Contact
hello@afyarightsinitiative.or.ke
+254 717 558 070
Kisumu, Kenya
Document
ARI-POL-2025-01
v2.0
January 2025
Registration
Community-based organisation registration with the State Department for Social Protection, Kenya.
License
Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)
Suggested citation

Afya Rights Initiative (2025). Safeguarding Policy 2025. Kisumu, Kenya. ARI-POL-2025-01. Released under CC BY-NC 4.0.