GBV Response Capacity in Kisumu Level 4 Facilities
A facility-level assessment of post-rape care, PEP, mental health and survivor accompaniment capacity at seven flagship Level 4 facilities in Kisumu County, with a per-facility scorecard and eight recommendations.
This assessment exists because of a series of phone calls. Between October 2024 and May 2025, ARI's rapid-response line received forty-one calls from survivors, family members or community health promoters reporting that a survivor had reached a Kisumu Level 4 facility within the 72-hour PEP window, and had not been able to start PEP that night. In thirty-one of those calls, the named obstacle was the same: a stocked-out post-rape care kit.
We treated each call as an emergency and routed survivors to partner facilities. We also did the slower work this report documents: a structured assessment of capacity at seven flagship Level 4 facilities, mapped against the Ministry of Health's National Guidelines on Management of Sexual Violence and the WHO clinical guidelines.
The findings are not a verdict on the facility teams we worked with. Across the assessment, individual clinicians, nurses, counsellors and gender desk officers performed beyond what their resourcing reasonably allowed. The findings are about a system configuration that has put the burden of survivor-centred care on the people closest to survivors, and the cost of that configuration on the people who need care most.
- The Afya Rights Initiative team
Executive summary
The eight recommendations in Section 12 sit alongside ARI's County SRHR Financing Brief[1] and propose a set of changes that can be implemented within one budget cycle, at a county-wide cost in the order of KES 12–16 million per year.
Why this assessment, and why now
Kisumu sits in a region with documented high prevalence of sexual and gender-based violence. KDHS 2022's domestic violence module places lifetime exposure to physical or sexual violence among women aged 15–49 in Nyanza region above the national average[2]. The county has been a long-time recipient of donor-supported GBV programming, including PEPFAR DREAMS[3] and a series of UN-led OSC interventions tracing back to the early 2000s[4].
Despite that history, ARI's casework continues to surface predictable, structural failures at the moment of contact. The purpose of this assessment is not to argue that capacity is uniformly low, it is not, but to make the variation legible enough to be acted on at a budget line level.
The standard we measured against
The assessment rubric synthesises the Ministry of Health's National Guidelines on Management of Sexual Violence[5] and PRC1 SOPs[6], the WHO clinical guidelines[7], the WHO management guidance for health systems[8], and the UNFPA/WHO Essential Services Package[9]. The rubric (Annex A) covers twelve indicators across six domains: identification, clinical care, forensic documentation, psychosocial care, referral, and data.
Method overview
Per-facility scorecard
The scorecard below summarises performance against the 12-indicator rubric. Indicators and scoring are detailed in Annex A. Facility identifiers follow the Kenya Master Health Facility List[10].
| Sub-county | Facility | Identification | Clinical | Forensic | Psychosocial | Referral | Data | Total / 12 |
|---|---|---|---|---|---|---|---|---|
| Kisumu Central | JOOTRH | 2/2 | 2/2 | 2/2 | 1.5/2 | 2/2 | 1.5/2 | 11/12 |
| Kisumu East | Lumumba SCH | 2/2 | 1.5/2 | 1.5/2 | 1/2 | 1.5/2 | 1/2 | 8.5/12 |
| Kisumu West | Chulaimbo CRH | 2/2 | 2/2 | 1.5/2 | 1.5/2 | 2/2 | 1.5/2 | 10.5/12 |
| Nyando | Ahero County Hospital | 1.5/2 | 1.5/2 | 1/2 | 1/2 | 1.5/2 | 1/2 | 7.5/12 |
| Nyakach | Pap-Onditi SCH | 1/2 | 1/2 | 0.5/2 | 0.5/2 | 1/2 | 0.5/2 | 4.5/12 |
| Muhoroni | Muhoroni SCH | 1.5/2 | 1.5/2 | 1/2 | 0.5/2 | 1/2 | 0.5/2 | 6/12 |
| Seme | Kombewa CRH | 2/2 | 1.5/2 | 1.5/2 | 1/2 | 1.5/2 | 1/2 | 8.5/12 |
The survivor pathway, in numbers
The cascade below traces what happens, in aggregate, to one hundred survivors of recent sexual violence who reach a Kisumu Level 4 facility within 72 hours of the incident. Numbers are ARI estimates synthesised from facility logs and KIIs.
The cliff-edge between psychosocial first aid (48) and day-14 PEP follow-up (33) is the single most consequential drop-off in the pathway. International evidence on PEP adherence shows that completion rates fall sharply where psychosocial support is not integrated into the visit[11]. The clinical and psychosocial pathways are not parallel, they are causal.
Three nights, three pathways
The three composite case studies below are constructed from patterns observed during the assessment. Each is anonymised and the identifying details have been changed.
Wendy, 19
- Situation
- Wendy presented at a Kisumu East Level 4 facility 4 hours after a sexual assault. The night-shift clinical officer opened a PRC1, conducted basic clinical care, and located one partial post-rape care kit.
- ARI response
- ARI's rapid-response volunteer accompanied Wendy to JOOTRH, where PEP was initiated at 01:15, well within the 72-hour window. Forensic samples were appropriately preserved.
- Outcome
- Wendy completed the 28-day PEP course with weekly check-ins from an ARI peer counsellor. She has resumed her HND studies. Day-90 HIV test was negative.
Composite case study, anonymised. Names, ages and identifying details have been changed to protect the individuals concerned.
Atieno, 14
- Situation
- Atieno, a Form 1 student, was brought to a sub-county facility by an aunt. The on-call clinical officer had no GBV-specific training. The facility had no paediatric-sized PEP regimen on the shelf and no trained child-survivor counsellor.
- ARI response
- The clinical officer rang the gender desk officer at Chulaimbo CRH, who advised on initial management. ARI arranged transport at 21:30. PEP was initiated at Chulaimbo at 23:50, at hour 28 of the incident.
- Outcome
- Atieno completed PEP and a 12-session child-survivor counselling pathway with a partner organisation. The legal process is ongoing. Her school re-entry was supported by a joint ARI/school visit.
Composite case study, anonymised. Names, ages and identifying details have been changed to protect the individuals concerned.
Faith, 28
- Situation
- Faith presented at a Muhoroni Level 4 facility immediately after an intimate partner assault. The facility opened a PRC1 and provided basic clinical care, but no trained psychosocial first aid was available, and no security or safe-shelter referral was offered.
- ARI response
- The clinician completed clinical care and signposted Faith to a community paralegal contact. ARI's rapid-response volunteer was contacted at 09:40 and provided psychosocial first aid, safety planning and referral to a partner shelter.
- Outcome
- Faith was supported into a 30-day shelter stay. PEP and forensic documentation were completed. The case is currently with the Office of the Director of Public Prosecutions.
Composite case study, anonymised. Names, ages and identifying details have been changed to protect the individuals concerned.
Post-rape care kit stockouts
Stockouts of post-rape care kits are the single most cited obstacle in our casework, and the assessment confirmed the pattern at a county-wide level.
| Facility | Stockout episodes | Total stockout days | Longest single episode |
|---|---|---|---|
| JOOTRH | 0 | 0 | - |
| Chulaimbo CRH | 1 | 3 | 3 days |
| Lumumba SCH | 3 | 11 | 5 days |
| Kombewa CRH | 2 | 7 | 4 days |
| Ahero County Hospital | 4 | 19 | 8 days |
| Muhoroni SCH | 5 | 27 | 9 days |
| Pap-Onditi SCH | 4 | 31 | 16 days |
You order on time. You follow the procurement memo. The kit is not at the depot when you go. By the time it arrives, you are three weeks behind. You ration. You don't tell anybody. Until somebody you can't help walks in at midnight.
The mental health gap
Mental health is the most consistently under-resourced dimension across the assessment. Only one of seven facilities had a dedicated mental health professional (psychiatric clinical officer or counsellor) integrated into the survivor pathway. The others rely on referral, when they refer at all[12].
Child survivors require a different system
Child survivors of sexual violence have specific clinical, psychosocial and protection needs[13]. The assessment found that none of the seven facilities had a fully child-friendly survivor pathway in operation. Three had elements (paediatric PEP regimens stocked, child-friendly examination rooms); the others relied on the standard adult pathway with ad-hoc adaptation.
Childline Kenya's 2024 statistics[14] document continued high reporting of child sexual abuse in the wider region. The current configuration places the burden on individual clinicians who, at 22:00 on a weeknight, are asked to be paediatricians, counsellors, and child protection officers simultaneously. This is not a sustainable design.
The cost of inaction
The Office of the Auditor-General's 2023 performance audit on services to survivors of sexual violence flagged similar issues at national level[15]. Comparative economic literature on the costs of unaddressed gender-based violence places the lifetime per-case economic cost at multiples of the per-case prevention cost[16]. In Kisumu's terms, the indicative arithmetic is direct:
Eight recommendations
| # | Recommendation | Owner |
|---|---|---|
| 1 | Establish a 24/7 PRC kit buffer at every Level 4 facility, with stock-out reporting in DHIS2 | Department of Health |
| 2 | Designate and train a dedicated gender desk officer per facility (FTE) | Department of Health, HR |
| 3 | Integrate psychosocial first aid into the survivor index visit at every facility | Department of Health, MH lead |
| 4 | Adopt a standardised child survivor pathway, with paediatric PEP stocked at every Level 4 | Department of Health, Pharmacy |
| 5 | Fund a county-wide survivor accompaniment transport line (after-hours) | County Treasury, DoH |
| 6 | Publish a quarterly per-facility GBV scorecard (extension of ARI rubric) | Health Committee, DoH |
| 7 | Build a costed referral compact with shelters, paralegals, and the ODPP | DoH, Gender directorate, ODPP liaison |
| 8 | Co-decision forum including survivors and frontline clinicians for budget design | Health Committee |
The capacity rubric (12 indicators, 6 domains)
| Domain | # | Indicator | Scoring (0 / 0.5 / 1) |
|---|---|---|---|
| Identification | 1 | Posted signage indicating GBV services availability | Absent / partial / present and visible |
| Identification | 2 | Trained gender desk officer or designated focal person on roster | None / rotating untrained / dedicated and trained |
| Clinical | 3 | PEP available within 72 hours of presentation | No / day only / 24/7 |
| Clinical | 4 | Emergency contraception available at presentation | No / sometimes / always |
| Forensic | 5 | PRC1 form completed for every GBV presentation | <50% / 50–80% / >80% |
| Forensic | 6 | Forensic samples appropriately collected and preserved | Rarely / sometimes / consistently |
| Psychosocial | 7 | Psychosocial first aid offered at index visit by trained provider | Rarely / sometimes / consistently |
| Psychosocial | 8 | Documented day-14 follow-up | <25% / 25–50% / >50% |
| Referral | 9 | Documented referral pathway to shelter, paralegal and ODPP | None / informal / formal compact |
| Referral | 10 | Survivor accompaniment available after hours | None / on goodwill / funded line |
| Data | 11 | PRC1 logs reconciled monthly with DHIS2 | Rarely / quarterly / monthly |
| Data | 12 | Stock-card monitoring of PRC kits with reporting line | None / informal / formal reporting |
Survey instruments and interview guides (summary)
The full instruments are available on request. They include:
- Facility scorecard checklist (12 indicators, 0–1 scoring with notes).
- Key informant interview guide for facility in-charge and gender desk officer (45–60 minutes, semi-structured).
- Pharmacy stock card review template (8 months of PRC kit issuances).
- Mystery-client style exit review protocol (used with consent at 12 visits).
- Pathway tracing template, used to reconstruct the cascade in Section 6.
All instruments were reviewed by an external advisor on survivor-centred research design before deployment.
Glossary
- ART
- Antiretroviral Therapy, long-term HIV treatment regimen.
- CRH
- County Referral Hospital.
- DHIS2
- District Health Information System 2, Kenya's routine health information platform.
- EC
- Emergency Contraception.
- FTE
- Full-time equivalent, staffing measure equivalent to one full-time post.
- GBV
- Gender-Based Violence.
- JOOTRH
- Jaramogi Oginga Odinga Teaching and Referral Hospital, Kisumu.
- KII
- Key Informant Interview.
- ODPP
- Office of the Director of Public Prosecutions.
- OSC
- One-Stop Centre, integrated GBV survivor service location.
- PEP
- Post-Exposure Prophylaxis, antiretroviral medication started within 72 hours of HIV exposure.
- PRC1
- Post-Rape Care Form 1, Kenya's standardised survivor clinical and forensic form.
- PRC kit
- Standardised commodities pack supporting clinical and forensic care after sexual violence.
- Psychosocial first aid
- Immediate, supportive, non-clinical response to a survivor at the index visit.
- SCH
- Sub-County Hospital.
ARI thanks every facility in-charge, gender desk officer, clinical officer, nurse, counsellor, pharmacy technologist, community health promoter, and survivor advocate who participated in interviews and document reviews. We thank our partner organisations who provided cover at facilities during ARI staff visits. We thank the survivors who consented to have their cases, anonymised, composite, inform this work. The responsibility for any errors is ours alone.
Bibliography
- [1]Afya Rights Initiative (2025). County SRHR Financing Brief 2025 (ARI-PB-2025-03). Kisumu.
- [2]Kenya National Bureau of Statistics et al. (2023). Kenya Demographic and Health Survey 2022, Domestic Violence Module. KNBS and ICF.
- [3]PEPFAR (2023). DREAMS Implementation Brief, Kenya. Washington, DC: U.S. Department of State.
- [4]Kilonzo, N., Theobald, S., Nyamato, E., et al. (2009). Delivering post-rape care services: Kenya's experience in developing integrated services. Bulletin of the World Health Organization, 87(7), 555–559.
- [5]Ministry of Health, Kenya (2014, revised 2023). National Guidelines on Management of Sexual Violence in Kenya, 4th edition. Nairobi: MoH.
- [6]Ministry of Health, Kenya (2022). Post-Rape Care Form (PRC1) and Standard Operating Procedures. Nairobi: MoH.
- [7]World Health Organization (2013). Responding to intimate partner violence and sexual violence against women: WHO clinical and policy guidelines. Geneva: WHO.
- [8]World Health Organization (2017). Strengthening health systems to respond to women subjected to intimate partner violence or sexual violence: a manual for health managers. Geneva: WHO.
- [9]UNFPA & WHO (2019). Essential Services Package for Women and Girls Subject to Violence. New York: UNFPA.
- [10]Ministry of Health, Kenya (2024). Kenya Master Health Facility List. Nairobi: MoH Health Information System.
- [11]Ford, N., Mayer, K. H., et al. (2014). Adherence to HIV postexposure prophylaxis: a systematic review and meta-analysis. AIDS, 28(18), 2721–2727.
- [12]World Health Organization (2022). World Mental Health Report: Transforming mental health for all. Geneva: WHO.
- [13]World Health Organization (2017). Responding to children and adolescents who have been sexually abused: WHO clinical guidelines. Geneva: WHO.
- [14]Childline Kenya (2024). Annual Statistics Report. Nairobi: Child Welfare Society of Kenya.
- [15]Office of the Auditor-General, Kenya (2023). Performance Audit on the Provision of Services to Survivors of Sexual Violence. Nairobi.
- [16]Hoeffler, A., & Fearon, J. (2014). Conflict and Violence Assessment Paper: Benefits and Costs of the Conflict and Violence Targets. Copenhagen Consensus Center.
- [17]Ministry of Public Service, Gender, Senior Citizens Affairs and Special Programmes (2024). National Policy for the Prevention and Response to Gender-Based Violence (revised). Nairobi.
- [18]County Government of Kisumu (2023). Kisumu County Integrated Development Plan III, 2023–2027.
Afya Rights Initiative (ARI) is a youth-led community organisation based in Kisumu, Kenya, working at the intersection of sexual and reproductive health rights, gender-based violence response, and adolescent education. We accompany girls, young women and key populations across Kisumu County and push for county-level policy and budget changes that make their rights real.
- Contact
- hello@afyarightsinitiative.or.ke+254 717 558 070Kisumu, Kenya
- Document
- ARI-CA-2025-02v1.1July 2025
- Registration
- Community-based organisation registration with the State Department for Social Protection, Kenya.
- License
- Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0)
Afya Rights Initiative (2025). GBV Response Capacity in Kisumu Level 4 Facilities. Kisumu, Kenya. ARI-CA-2025-02. Released under CC BY-NC 4.0.
